Privacy Policy

We want our users to always be aware of any information we collect, how we use it, and under what circumstances, if any, we disclose it.

Business NameBattery Specialties
Address: 3530 Cadillac Avenue
City: Costa Mesa
State/Provence: CA
Zip: 92626
Country: USA
Website URL: wwwbatteryspecialties.com
Website email: sales@batteryspecialties.com

Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and we agree to notify you of:

- What personally identifiable information of yours or third party personally identification is collected from you through www.batteryspecialties.com.

- How the information is used.

- With whom the information may be shared.

- The kind of security procedures that are in place to protect the loss, misuse or alteration of information batteryspecialties.com control.

- How you can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should first contact Customer Support at sales@batteryspecialties.com or by calling our toll free number 800-854-5759 (outside of 714 area code). Local callers please dial 714-755-0888.

We use the information you provide to us for these purposes only:

- to process your order(s)
- to reply to your questions
- to incorporate your feedback into improvements to our Web site.

We will not give, sell, or rent your personal information, including email address, or specific account activity to anyone for any reason without your prior consent except as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Our Secure Ordering.
Battery Specialties uses Secured Socket Layer (SSL) technology to ensure the privacy of your personal information.

To make sure you are accessing our secure server before you submit personal financial information, look at the lower corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), the SSL is active. To double-check for security, look at the location line or your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https." Some browser versions and some firewalls do not permit communication through a secure server like the ones we use at Battery Specialties. If for any reason you cannot access the secure server, please feel free to place your order with us by phone toll free at 800-854-5759 (outside of 714 area code). Local callers please dial 714-755-0888. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Credit Card Fraud Protection.
All major credit card companies protect cardholders against fraud, subject to a $50 deductible.

Optional Phone Ordering.
If you are still skeptical about placing your order online, you may place your order over the phone at 714-755-0888 (800-854-5759 toll free outside of 714 area code).

Information We Collect.
We collect non-personal information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We do not share this information with others. This information is in no way tied to your personal information, including your email address.

If you place an online order, our secure order process requests contact, billing, and financial information (such as your credit card numbers for purchases). This information (email address, name, billing and shipping address, and phone number) is used to send orders to you. Your contact information, including email address, is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. For your convenience, your information including credit card and order history is stored on a secure server that allows you to reorder by entering your email address and password.

We have several types of third-party relationships.

- We use third-party intermediaries. When you purchase from us, we send your credit card information, name, and billing address to credit card companies for verification and to authorize your purchase.

- We use outside shipping companies to fulfill orders. These companies do not retain, share, store or use personally identifiable information, including email address, for any other purposes.

Links.
This site may contain links to other sites. batteryspecialties.com is not responsible for the privacy practices or the content of such Web sites.

Delete/Deactivate.
This site gives you the following options for removing your information, including email address, from our database:

1. You can send an email request to sales@batteryspecialties.com

2. You can send a request by mail to the following postal address:
Battery Specialties
3530 Cadillac Avenue , Costa Mesa, CA 92626

3. You can call the following telephone number:714-755-0888 (or call toll free outside of the 714 area code: 800-854-5759.)

When You Send Email to our Customer Service Department.
We provide email links on our Contact Us web page as well as our shopping cart that allow you to contact us directly with any questions you may have. We read every message sent in and try to reply promptly to every one. The information you send us is used to respond directly to your questions and comments.

Contacting the Web Site.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
Customer Service
Battery Specialties
3530 Cadillac Avenue , Costa Mesa, CA 92626
 
Phone local: 714-755-0888
Fax: 714-755-0889